Organizational Behavior


Organizational Behavior:

DANTES Final Exam Outline 

Each topic will be covered in class. 


Organization Behavior Overview (4% - 6%)


  • The Field of Organizational Behavior: It is an interdisciplinary field that includes sociology, psychology, communication, and management.

  • The Study of Organizational Behavior: Organizational Behavior is the study of individuals and their behavior within the context of the organization in a workplace setting.


Individual Processes and Characteristics (29% - 31%)


  • Perpetual processes: Everyone is different; there are physical, emotional, attitude and personality characteristics that differ from one individual to another.

  • Personality: Personality is created from two major aspects, heredity, and environment.

  • Attitudes: Attitudes are relatively lasting feelings, thoughts, and behaviors, aimed at specific individuals, groups, ideas, issues, or objects.

  • Learning processes: The three main ideas to learning are classical conditioning, operant conditioning, and social learning theory.

  • Motivation: Motivation represents the forces acting on or within a person that cause the person to behave in a specific, goal-directed manner.

  • Work stress and the individual: Methods for minimizing stress as well of ways for dealing once it is prevalent.


Interpersonal and Group Processes (29% - 31%)


  • Group dynamics: The behavior and attitude of a group of individuals with a common goal

  • Group behavior and conflict: Sources of conflict, escalation, and outcome of conflicts.

  • Leadership: The manner by which a person inspires others to realize an objective and guides the organization in a way that makes it more interconnected and clear.

  • Power and politics: How managers come to power and the dynamics.

  •  Communication processes: Elements of communication include the sender, the message, the channel, the receiver, etc.


Organizational Processes and Characteristics (19% - 21%)


  • Organizational Decision-Making: The process of making choices among alternate possibilities of action—which may also include inaction for the sake of the organization.

  • Organizational Structure: How duties are split, arranged, and organized in organizations.

  • Organization Design: The elements that make up an organization and the processes that follow as a result.


Change and Development Processes (14% - 16%)


  • Basic processes and concepts of change: How the organization is and the significant processes necessary to change the behavior of the organization.

  • Applications and techniques of change and development: Concerns include the dimension of relationships in the organization as well as production.