Organizational Behavior
Organizational Behavior:
DANTES Final Exam Outline
Each topic will be covered in class.
Organization Behavior Overview (4% - 6%)
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The Field of Organizational Behavior: It is an interdisciplinary field that includes sociology, psychology, communication, and management.
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The Study of Organizational Behavior: Organizational Behavior is the study of individuals and their behavior within the context of the organization in a workplace setting.
Individual Processes and Characteristics (29% - 31%)
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Perpetual processes: Everyone is different; there are physical, emotional, attitude and personality characteristics that differ from one individual to another.
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Personality: Personality is created from two major aspects, heredity, and environment.
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Attitudes: Attitudes are relatively lasting feelings, thoughts, and behaviors, aimed at specific individuals, groups, ideas, issues, or objects.
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Learning processes: The three main ideas to learning are classical conditioning, operant conditioning, and social learning theory.
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Motivation: Motivation represents the forces acting on or within a person that cause the person to behave in a specific, goal-directed manner.
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Work stress and the individual: Methods for minimizing stress as well of ways for dealing once it is prevalent.
Interpersonal and Group Processes (29% - 31%)
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Group dynamics: The behavior and attitude of a group of individuals with a common goal
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Group behavior and conflict: Sources of conflict, escalation, and outcome of conflicts.
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Leadership: The manner by which a person inspires others to realize an objective and guides the organization in a way that makes it more interconnected and clear.
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Power and politics: How managers come to power and the dynamics.
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Communication processes: Elements of communication include the sender, the message, the channel, the receiver, etc.
Organizational Processes and Characteristics (19% - 21%)
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Organizational Decision-Making: The process of making choices among alternate possibilities of action—which may also include inaction for the sake of the organization.
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Organizational Structure: How duties are split, arranged, and organized in organizations.
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Organization Design: The elements that make up an organization and the processes that follow as a result.
Change and Development Processes (14% - 16%)
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Basic processes and concepts of change: How the organization is and the significant processes necessary to change the behavior of the organization.
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Applications and techniques of change and development: Concerns include the dimension of relationships in the organization as well as production.