Organizational Behavior:

DANTES Final Exam Outline 

Each topic will be covered in class. 

 

Organization Behavior Overview (4% - 6%)

 

• The Field of Organizational Behavior: It is an interdisciplinary field that includes sociology, psychology, communication, and management.

• The Study of Organizational Behavior: Organizational Behavior is the study of individuals and their behavior within the context of the organization in a workplace setting.

 

Individual Processes and Characteristics (29% - 31%)

 

• Perpetual processes: Everyone is different; there are physical, emotional, attitude and personality characteristics that differ from one individual to another.

• Personality: Personality is created from two major aspects, heredity, and environment.

• Attitudes: Attitudes are relatively lasting feelings, thoughts, and behaviors, aimed at specific individuals, groups, ideas, issues, or objects.

• Learning processes: The three main ideas to learning are classical conditioning, operant conditioning, and social learning theory.

• Motivation: Motivation represents the forces acting on or within a person that cause the person to behave in a specific, goal-directed manner.

• Work stress and the individual: Methods for minimizing stress as well of ways for dealing once it is prevalent.

 

Interpersonal and Group Processes (29% - 31%)

 

• Group dynamics: The behavior and attitude of a group of individuals with a common goal

• Group behavior and conflict: Sources of conflict, escalation, and outcome of conflicts.

• Leadership: The manner by which a person inspires others to realize an objective and guides the organization in a way that makes it more interconnected and clear.

• Power and politics: How managers come to power and the dynamics.

•  Communication processes: Elements of communication include the sender, the message, the channel, the receiver, etc.

 

Organizational Processes and Characteristics (19% - 21%)

 

• Organizational Decision-Making: The process of making choices among alternate possibilities of action—which may also include inaction for the sake of the organization.

• Organizational Structure: How duties are split, arranged, and organized in organizations.

• Organization Design: The elements that make up an organization and the processes that follow as a result.

 

Change and Development Processes (14% - 16%)

 

• Basic processes and concepts of change: How the organization is and the significant processes necessary to change the behavior of the organization.

• Applications and techniques of change and development: Concerns include the dimension of relationships in the organization as well as production.